FREQUENTLY ASKED QUESTIONS
Q: What are the teacher / child ratios?
A: Our ratios are regulated and set forth by the bureau of licensing. They are as follows:
Infant
One Year Old
Two Year Old
Three Year Old
Four Year Old
Five Year Old
6 - 11 Year Old
1:5
1:7
1:11
1:13
1:15
1:19
1:23
Q: Are you Star Rated?
A: Yes. As of July, 2009 – Childpros, Inc. is 4 star rated. You may visit the state’s website for more information of the star rating of childcare providers. www.qrslouisiana.orgQ: Are you licensed by the state:
A: Yes. We are licensed as Class “A”.
Q: Is there a waiting list? A: Occasionally, we will have a waiting list for certain age groups. However, the list is always longer on paper than it is in reality. Many parents place their child on our waiting list and find alternate care in the meantime. Upon a spot becoming available to that particular family, the family sometimes decides to stay wherever they have enrolled.
Q: As a prospective parent, can I tour your facility at anytime?
A: Yes; however, our priority is caring for the children in which we have already enrolled. Therefore, unscheduled tours may result in a very brief walk-through of our center and limited information received. Tours are more informative if we are able to have a Director scheduled to give the tour.
As a parent, can I visit/come into the center at anytime?
A: Yes, we have an open door policy and parents of enrolled children are always welcome! Anytime! If you are interested in enrolling your child, please call and set up a convenient time to visit and explore our program.
Q: Do you have certain times during the day that children are not allowed to be dropped off?
A: Yes. Children are not allowed to be dropped off between the hours of 9:30 am and 2:00 pm. We actually prefer for children to be dropped of by 8:00 am. This allows for a very consistent and structured schedule for the children and the classroom. It also allows for proper lunch counts and teacher scheduling. We prefer for your child to join our program by 8:00 am. This allows for a consistent and structured schedule for each child and the group within the classroom. When your child arrives prior to 8:00 am, we are able to include him/ her as a participant in our Department of Education sponsored food program. However, if your child must arrive after 8:00 am, we do require prior notification.
Q: Are services offered during the summer?
A: Yes, we operate year-round.
Q: Do you close for holidays, and do I have to pay when you are closed?
A: Yes, we do close for selected holidays. Our list of holidays we are closed can be found in our student manual. You do have to pay for the full week of tuition even if we are closed for holidays which is recieved upon enrollment. Vacation credits are offered an unlimited number of times and tuition is reduced to half weekly tuition if child doesn't attend the entire week.
Q: Do I have to pay full tuition even if my child is absent?
A: Yes.
Q: What are your hours of operation?
A: 6:30 – 6:00 Monday-Friday
Q: What are your fees?
A: We do not offer our fees over the telephone or internet. You must visit one of our centers and the Director will share our fees with you. Our fees are subject to change anytime and may differ from one center to another.
Q: How do I enroll?
A: Visit the center of your choice. Make certain we can meet your child’s needs. Complete the necessary paperwork. Pay your registration fee and first week’s tuition. YOUR DONE!
Q: What happens if I need to withdraw my child from your center?
A: We require a two week withdrawal notice. It must be in writing. At the end of the two week notice, you pay your account balance in full and you may withdraw with no strings attached. However, if you fail to give a two week withdrawal notice in writing, we will bill your account for the two weeks tuition and send to collections.
Q: What is “Preschool” and is Childpros, Inc. a Preschool?
A: Preschool is : A beginning group or class enrolling children younger than 5 years old and organized to provide educational experience under professionally qualified teachers in cooperation with parents during the year or years immediately preceding kindergarten (or before entry into elementary school when there is no kindergarten). As defined at nces.ed.gov/programs/coe/glossary/p.asp
Yes, Childpros, Inc. is a preschool. We strive to have all certified teachers in all classrooms. We will join with you and your family to offer your child programs that encourage, stimulate, and guide physical, social, emotional, and intellectual growth. We use Developmentally Appropriate Practices (DAP) as our basis when creating lesson plans for the classrooms. A developmental approach to curriculum design is dependent on the child’s developmental status, responsive to the child’s strengths, interests, needs, and experiences which are meaningful, relevant, and respectful of the social and cultural context in which children live. Because of this, our teachers are directly responsible for developing and implementing DAP lessons."
Q: Do you offer a before/after school program?
A: Yes. We serve children of all ages up to 11 years old.
Q: What public schools does your centers service?
A: Walker Elementary, South Walker Elementary, North Corbin Elementary, Levi Milton, Live Oak Elementary, South Live Oak Elementary, North Live Oak Elementary.
Q: Will I be called immediately if my child should become ill or injured?
A: Yes, under most circumstances, our staff members will contact you immediately upon your child becoming ill or injured.
Q: Do you accept financial assistance toward the cost of child care? A: Yes. You may obtain an application for tuition assistance from any of our centers or visit you local Office of Family Support. More information regarding financial assistance can be found on the web at www.dss.state.la.us
